애프터서비스/MRO, 서비스 및 예비 부품 시각화

문제는 다음과 같습니다:
Quanos(구 TID Informatik)의 CatalogCreator에 사용되던 기존 3D 뷰어는 플러그인이 필요했는데, 이 플러그인은 로컬에 설치해야 했으며 시각화할 데이터에 로컬에서 접근할 수 있어야 했습니다. 이러한 제한을 해소하기 위해, 최신 브라우저만 있으면 되고 그 외에는 클라이언트 측 설치가 전혀 필요 없는 HTML5 솔루션을 모색했습니다.

해결책:
Quanos는 3DViewStation WebViewer 버전을 도입하기로 결정했습니다. 이 솔루션은 HTML5 기반으로, 기기에 별도의 브라우저를 설치할 필요 없이 PC와 모바일 기기 모두에서 동일하게 작동합니다. 3DViewStation을 사용하면 다양한 3D CAD 시스템의 3D CAD 데이터를 직접 불러올 수 있습니다. 매우 복잡한 어셈블리가 있는 경우, KAS 배치 도구를 사용하여 미리 변환할 수 있으며, 이를 통해 가장 큰 어셈블리의 로딩 시간도 몇 초로 단축됩니다.

장점:
3DViewStation WebViewer 버전을 통해 이제 CatalogCreator를 스마트폰과 태블릿을 포함한 모든 기기에서 사용할 수 있습니다. 짧은 로딩 시간은 사용자들 사이에서 높은 호응을 얻고 있습니다. 3DViewStation은 오프라인에서도 사용할 수 있을 뿐만 아니라, 예비 부품 데이터를 처리할 때 제작 시스템으로도 활용될 수 있으며, 여전히 널리 사용되는 2D 형식으로 내보내기 기능까지 갖추고 있어, 이제 이상적이고 미래에도 대비된 솔루션을 찾게 되었습니다.

The problem:
Today, machine manufacturers use e-mail and apps to inform their service staff about necessary work. Often, however, only a customer name and an address are given here, perhaps also which machine it is. However, it could often be an advantage if the service employee could assess exactly what the problem is and how it could be solved while on the road. And whether any spare parts are required, without which a repair would not be possible. This requires graphics that run even on smartphones and that also get by with a small bandwidth.

The solution:
With the 3DViewStation WebViewer version, the service employee can see exactly where the problem occurs on the machine while he is on the move. He can now access current and historical status information of the affected component. It provides links from a part to related maintenance and troubleshooting documentation and information about required replacement parts.

The benefits:
The forthcoming assignment can be better assessed while on the move. If it is clear that spare parts are required, use that is pointless at this point in time can be avoided and costs saved. Since some machine manufacturers also operate the 3DViewStation on the machine itself, the additional effort for such a solution is negligible.

The problem:
Many manuals and technical documentation are still printed or published in 2D today. Internal departments often work on the content, but there are also many external service providers. Colleagues often receive 3D CAD data from which they have to derive images or vector illustrations themselves. These are then often transferred to editorial systems or incorporated directly into documents. Since editors are not CAD specialists, they need an easy-to-use tool to get their job done.

The solution:
The Kisters 3DViewStation desktop version is often used here. 2D and 3D CAD data from a wide variety of CAD systems and also neutral formats can be read and processed. This includes isolating subassemblies, changing colors or transparencies, attaching annotation or free-standing text, exploding assemblies, and attaching balloon graphics. The individual processing steps are created in views and then exported as images or vector drawings in the desired data format.

The benefits:
With an intuitive tool, 3D CAD data from a wide variety of sources can be processed quickly and easily. In addition, the 3DViewStation is cheaper than a CAD system.